Privacy Policy for MAS TRIP APP

Effective Date: 28 May 2026

MAS TRIP APP is operated by MAS TRIP ΜΟΝΟΠΡΟΣΩΠΗ Ι.Κ.Ε.

This Privacy Policy explains how we collect, use, store, and protect information when you use the MAS TRIP mobile application and related services.

MAS TRIP is a local travel guide for Naxos, helping users discover places, businesses, beaches, activities, experiences, and useful information around the island.

1. Who we are

Company: MAS TRIP ΜΟΝΟΠΡΟΣΩΠΗ Ι.Κ.Ε
Email: contact@mas-trip.com
Website: mas-trip.com
Privacy Policy URL: https://mas-trip.com/privacy-policy

2. Information we may collect

Depending on how you use the app, we may collect the following information:

Account and contact information

We may collect:

Email address
Name, if provided
Phone number, if provided

This information may be used for account access, email confirmation, communication, support, and contact forms.

Location information

MAS TRIP may request access to your device location in order to provide map-related features, nearby places, directions, or location-based functionality.

Location information is used live on your device for app functionality and is not stored by MAS TRIP unless explicitly stated otherwise.

You can enable or disable location access at any time through your device settings.

Messages, comments, and feedback

If you send us a message, contact request, comment, or feedback through the app, we may collect the content of that message and any contact details you provide.

Comments or messages submitted through the app are not publicly displayed inside the app unless otherwise stated.

Technical and usage information

We may collect limited technical or usage information necessary for the operation, security, troubleshooting, and improvement of the app.

This may include app performance information, device information, error information, or usage information, depending on the services integrated into the app.

3. How we use your information

We may use your information to:

Provide and operate the MAS TRIP app
Allow access to account-related features
Confirm email or login access
Provide map and location-based features
Respond to messages, comments, or support requests
Improve the app and user experience
Maintain app security and prevent misuse
Comply with legal obligations

4. Third-party services

MAS TRIP may use third-party services to operate certain app features, including:

Google Maps or map-related services
Supabase for backend, authentication, database, or storage functionality
External websites, booking pages, social media profiles, Google Maps listings, or business links

When you interact with third-party links, websites, maps, or external booking pages, you may be subject to the privacy policies and terms of those third parties.

MAS TRIP is not responsible for the privacy practices, content, or services of third-party websites or platforms that are not operated by us.

5. Business listings and promoted places

MAS TRIP may display information about businesses, locations, experiences, and promoted listings in Naxos.

Users are not charged by MAS TRIP to access the app’s content.

Any commercial relationship between MAS TRIP and listed businesses does not involve user payment data inside the app.

6. Payments

MAS TRIP does not collect payment information from users inside the app.

If a user makes a booking, reservation, purchase, or payment through an external website or third-party service, that transaction is handled by the relevant third party and is subject to that third party’s terms and privacy policy.

7. Push notifications

MAS TRIP does not currently use push notifications.

If push notifications are added in the future, this Privacy Policy may be updated and users may be asked for permission through their device settings.

8. Data sharing

We do not sell your personal information.

We may share limited information only when necessary:

With service providers that help us operate the app
To provide map, backend, authentication, database, or support functionality
If required by law or legal process
To protect the rights, safety, and security of MAS TRIP, users, or others

9. Data storage and security

We take reasonable technical and organizational measures to protect your information.

However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

10. Data retention

We keep personal information only for as long as necessary to provide the app, respond to requests, maintain records, comply with legal obligations, resolve disputes, or support business operations.

Messages, comments, contact requests, or account-related information may be retained as needed for support, security, or operational purposes.

11. Your rights and choices

Depending on your location and applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent where applicable
Object to certain processing activities

To request deletion of your account or personal data, or to make any privacy-related request, contact us at:

contact@mas-trip.com

12. Children’s privacy

MAS TRIP is intended for a general audience and is not specifically directed to children.

We do not knowingly collect personal information from children without appropriate consent where required by law.

If you believe that a child has provided us with personal information, please contact us at contact@mas-trip.com and we will review the request.

13. External links

The app may include links to third-party websites, booking pages, Google Maps listings, Instagram profiles, business websites, or other external services.

We are not responsible for the content, privacy policies, or practices of third-party websites or services.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Effective Date” at the top of this page.

15. Contact us

For questions, requests, or concerns about this Privacy Policy, contact us at:

MAS TRIP ΜΟΝΟΠΡΟΣΩΠΗ Ι.Κ.Ε
Email: contact@mas-trip.com
Website: mas-trip.com